1. User-initiated cancellation (before access)
If you purchased by mistake and have not started the course (no meaningful content access), contact us within 24 hours at sharanam.sp@gmail.com. We may cancel the enrollment and process a refund per the Refund Policy.
2. User-initiated cancellation (after access)
Once digital content access has begun, cancellation typically does not reverse the purchase. You may stop using the course, but fees already paid follow the Refund Policy.
3. Auto-renewing subscriptions (if offered later)
If we introduce auto-renewing subscriptions:
- You can cancel renewal in the App / Play Store / App Store subscription settings before the next billing date
- Cancellation stops future charges; it does not automatically refund the current period unless required by law or stated otherwise
As of the effective date, core offering is course enrollment–based; this section applies if subscriptions are enabled.
4. Live classes
- Missing a live session does not entitle automatic cancellation of the full course
- If we cancel a live session, we may provide a recording, reschedule, or other remedy at our discretion
5. Institute / admin cancellation
SHARANAM CLASSES may cancel an enrollment if:
- Payment is reversed / charged back
- Fraud or Terms violations are detected
- The course batch is discontinued (in which case we will offer an alternative or refund as appropriate)
6. How to request cancellation
Email sharanam.sp@gmail.com with account details, course name, and payment ID. We will confirm whether cancellation, pause, transfer, or refund applies.
7. Effect of cancellation
On confirmed cancellation:
- Access to the affected course may be revoked
- Pending certificates for that enrollment may be voided
- Refunds (if any) follow the Refund Policy